PRIVACY POLICY
Effective Date: 21 September 2026
1. Introduction
HCS Life SRL, also trading as Heart Rocket (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Redbook.heartrocket.com, and use our membership services. By accessing or using our site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information: When you register for an account or use our membership services, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
Usage Data: We may collect information automatically through cookies or similar tracking technologies when you access our site, including your IP address, browser type, device information, and pages visited.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Managing Services: To create and maintain your membership account, process transactions, and deliver the services you request.
Communication: To send you updates, marketing communications (where permitted), customer support, and other information that may be of interest to you.
Improving Our Site: To analyze how our site is used, diagnose problems, and improve our content, features, and overall user experience.
Legal Compliance: To comply with legal obligations and protect the rights and safety of our users and the public.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, analyze usage patterns, and for targeted advertising purposes. You can adjust your browser settings to refuse cookies, though this may affect the functionality of our site.
5. Disclosure of Your Information
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in operating our site, processing payments, or performing related services. These providers are required to maintain the confidentiality of your information.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, as well as that of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
The right to access and obtain a copy of your personal information.
The right to correct any inaccuracies in your personal data.
The right to request deletion of your personal information.
The right to withdraw consent for certain data processing activities.
To exercise these rights or if you have any questions about your personal data, please contact us using the information provided below.
8. Third-Party Links
Our site may contain links to external websites that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed toward people under 18 years old. We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@heartrocket.com
Company: HCS Life SRL, also trading as Heart Rocket